Attached is an email I sent to Tracfone. For the record, Tracfone reimbursed me 45 minutes without a fight. Therefore this post is a compliment, not a complaint. Well done, Tracfone.

—-

Dear Lorraine,

Thank you for your interest in TracFone Wireless. We are responding to
your recent inquiry.

We would like to take this opportunity to apologize for any
inconvenience you may have experienced with our service. In order to
further assist you with this issue, we will need to speak to you
directly.

Please contact one of our customer care representatives at
1-800-867-7183. For your convenience, our representatives are available

Monday-Saturday from 8:00 AM to 9:45 PM EST, and on Sunday from 8:00 AM

to 6:45 PM EST. To expedite your call, please have your TracFone
handset
and serial number available.

Thank you for being a TracFone Wireless customer. We appreciate your
business.

Sincerely,

TracFone Wireless

Original Message Follows:
————————
At approx. 13:24 EST (GMT-5) I received an unsolicited
text message. Afterward my main screen read 0.0 units
(previously it was definitely between 40 and 50
units).

The message is as follows:

Sender: 36245
Lloyd@gratte.com(IFAB)wanta c.hat u can c my pf @
stacy.mainmanagersched.com

I require specific answers to the following questions:

1. Have you received other complaints of this nature,
especially a recent spike in such complaints?

2. Do you know it to be possible to steal airtime
units via text messaging?

3. Can I please be reimbursed for the stolen units?

Keep the Aspidistra flying!